Privacy Policy
Keysight collects the information a visitor chooses to submit through inquiry, calibration, quote, blog reply, or contact forms. This may include name, company, email address, telephone number, country or region, request type, product interest, instrument family, application notes, certificate requirements, and message content. The information is used to respond to the request, prepare a quotation, route a service question, coordinate calibration or rental support, and keep a practical record of the conversation.
Technical details submitted through a form are treated as business request information. Visitors should avoid sending sensitive drawings, controlled specifications, regulated personal data, passwords, or confidential project files unless a separate written agreement authorizes that exchange. If a request requires deeper technical disclosure, the support team may propose a more appropriate channel before reviewing the material.
Keysight may share submitted information with internal sales, service, calibration, engineering, logistics, or distributor personnel when that is necessary to answer the request. For example, a calibration inquiry may be routed to a service coordinator, while an RF rental request may require inventory review. Information is not sold as a marketing list. Reasonable administrative, technical, and access controls are used to protect submitted data from unauthorized use.
The website may use basic logs or analytics to understand page performance, inquiry flow, and content usefulness. Those records can include browser type, approximate region, pages visited, and time of access. They are used to maintain the website and improve the clarity of product, service, and calibration resources. Visitors can manage cookie preferences through their browser settings where applicable.
Users may request correction, deletion, or review of their submitted contact information by contacting Keysight through the site. Some records may need to be retained when they relate to an active quotation, service transaction, legal obligation, security review, or audit trail. This policy may be updated when website functions or legal requirements change.